Category: Hospitality Philosophy
What is in Whisky

What is in Whisky

What is in whisky?This question has been on my mind a lot of late. Most people can give the literal response with very few mistakes but that's not really what I'm asking.When ...

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How Can You Deal With Copycats?

How Can You Deal With Copycats?

Now I'm not one for naming and shaming people who produce bad products. I'll poke fun at incongruent marketing messages or let you know when the big companies really don't care ...

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Do You Drink Too Much?

Do You Drink Too Much?

If you're on this site chances are you've experienced that wonderful feeling of being way too drunk. It's all fun right up until that point but the problem isn't just gauging when ...

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Three Things Every Bar/Restaurant/Cafe Should Have

Three Things Every Bar/Restaurant/Cafe Should Have

These seem obvious but I can't count how many businesses don't follow them through (including my own).1. Signage - PUT UP A BLOODY SIGN!Walk outside, forget the customers, ...

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The Art of Saying No (Bugger the AFL)

The Art of Saying No (Bugger the AFL)

The Art of Saying NoIn the hospitality industry we are taught from the start that the customer is always right. We need customers, we want them, all of them, any of them... ...

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